1400+ or 150 points better. Or your money back.

SAT Score Guarantee: 1400+ or a 150-point improvement

We guarantee that a student who completes an eligible SAT program will either score 1400 or higher on the official SAT or improve by at least 150 points over their baseline test. If neither happens, we will refund the program price on request.

Eligible programs: the Group Live Online SAT Course, school-sponsored SAT classes (online or in person), and all 1-on-1 SAT tutoring packages (10, 15, and 20 hours).

Baseline test: either an official SAT the student took before the start of the program, or the first full practice SAT taken as part of our program before the first class. The practice test must be taken timed and in one sitting to count as a valid baseline.

Official SAT score: the score compared with the baseline must come from an official SAT taken on or before the test date recommended by your instructor, and within 30 days of the end of the program. If your registered SAT is canceled, contact us and we will work with you on an alternative date.

Eligibility requirements. To qualify, the student must:

• Attendance, group and school-sponsored classes: attend at least three quarters (3/4) of scheduled class sessions.
• Attendance, 1-on-1 packages: miss or reschedule no more than one fifth (1/5) of scheduled sessions.
• Complete all practice exams assigned by their instructor by the assigned due dates.
• Complete all required homework assigned by their instructor by the assigned due dates.
• Take the official SAT on or before the test date recommended by their instructor.

How to claim: email info@starpreptutors.com with the subject line “Guarantee Request”. Include the student's name, the official College Board score report, and the student ID number Star Prep Tutors assigned at enrollment so we can process your request.

Academic Tutoring Guarantee: one letter grade of improvement

For our 10-hour and 20-hour academic tutoring packages, we guarantee the student will improve by at least one full letter grade (for example, from a C to a B) in the class we tutor, measured from their grade when tutoring begins to their final grade in the class. If not, we will refund the package price on request.

Eligibility requirements. To qualify, the student must:

• Send us a current grade report for the tutored class (for example, a gradebook screenshot) before the first session.
• Have completed between 30% and 70% of the class's graded coursework before tutoring begins.
• Use the full package before the class ends, missing or rescheduling no more than one fifth (1/5) of scheduled sessions.
• Attend all class meetings and complete all assignments and coursework for the class after tutoring begins.
• Complete all additional homework agreed upon with their tutor.

How to claim: email info@starpreptutors.com with the subject line “Guarantee Request” within 30 days of the final grade being posted. Include the student's name, the starting grade report, and the final grade report.

General conditions

• Each guarantee applies once per student per purchased program or package.
• Refunds are issued to the original payment method once the request has been verified.
• Requests that do not meet the eligibility requirements above are not eligible for a refund.